Updated 30th September 2020
We currently have an auto-reply email system in place as we are currently processing thousands of orders. If you have a question regarding delivery, then the automatic response will tell you everything that we currently know concerning delivery times etc.
Please do remember however that ALL orders are sent 2nd class and therefore can take a minimum of 2-4 working days to reach the intended recipient once they have been dispatched by us.
Royal Mail are experiencing disruptions to their network as a result of the ongoing pandemic, this is especially so in the North of England, so please do give Royal Mail additional time to deliver. If you haven’t received your order as of yet, then this is the likely cause and unfortunately we have no control over this, so we ask that you please be patient. We have been informed that some items can take as long as 10 working days from the time we have dispatched your item(s).
We like to thank all our existing customers for their patience and understanding during this period, and please know that we are continuing to work around the clock to process every single order!
The Sniff Panties Team.